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Forum Discussion
XR500 cannot enable HT160.
I have recently upgraded the WiFi card in one of my devices from an Intel AC3165 (433Mb) to an Intel AC9260 based on the fact that it supports MU-MIMO, 2x2 streams, and 1.7Gbps link rate. The XR500 a...
So I dropped transmit power to 25% and changed region, I tried to use UK as it was known working and found my device didn't have it as an option... Tried the USA region and ht160 can be enabled.
So it is region related.
I have since looked up the federal regulations and checked the ACMA site out and it's pretty clear to me in the federal regulations that I should be able to enable HT160 provided the xr500 can do DFS and TPC. It does DFS, TPC would be entirely firmware related unless I'm missing something.
Why can I not enable Ht160 and use the channels I am allowed to use?
This router is advertised as capable of 1.7Gb WiFi. If I was in a region that did not allow it I understand. However to the best of my knowledge I am in a region where it is allowed.
The regulations I am looking at are here:
https://www.legislation.gov.au/Details/F2018C00500
So it is region related.
I have since looked up the federal regulations and checked the ACMA site out and it's pretty clear to me in the federal regulations that I should be able to enable HT160 provided the xr500 can do DFS and TPC. It does DFS, TPC would be entirely firmware related unless I'm missing something.
Why can I not enable Ht160 and use the channels I am allowed to use?
This router is advertised as capable of 1.7Gb WiFi. If I was in a region that did not allow it I understand. However to the best of my knowledge I am in a region where it is allowed.
The regulations I am looking at are here:
https://www.legislation.gov.au/Details/F2018C00500
I just attempted to contact Netgear support about this issue to find my "complimentary 90 day support" doesnt exist. For a start, what kind of bullsh*t is "complimentary 90 day support"?
Do you support your product or not, Netgear?
Second, why am I being denied support roughly 5 weeks after I've purchased it?
Getting real over this crap on a $450 router.
Do you support your product or not, Netgear?
Second, why am I being denied support roughly 5 weeks after I've purchased it?
Getting real over this crap on a $450 router.
- I can't comment on Netgears support choices but I will let a team member know regarding the region miscalculation for HT160
