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Forum Discussion
Solved
XR500 causes cm1000 to reboot and die
Modem - NetGear CM1000
Old router - NetGear N750
New router - NetGear Nighthawk XR500
ISP - Cox Communications
Backstory - Our internet connection has been sporadically losing connection ...
Yesterday I plugged the modem directly to the wall ilo the powerstrip and powercycled the router.
Since then there has been no isues of the modem rebooting.
Since the XR500 draws more power than the N750, I assume that the modem was not getting enough power causing it to reboot.
Thank you Netduma-Fraser and Netduma_Jack for your help with this issue!
Hi Netduma-Fraser, I agree that it doesnt sound right.
The XR500 is plugged into a powerstrip.
Ill plug the XR500 directly to the wall to see if that resolves the issue.
Yesterday I plugged the modem directly to the wall ilo the powerstrip and powercycled the router.
Since then there has been no isues of the modem rebooting.
Since the XR500 draws more power than the N750, I assume that the modem was not getting enough power causing it to reboot.
Thank you Netduma-Fraser and Netduma_Jack for your help with this issue!
- Fantastic to hear that and very happy the issue is resolved!
