NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
XR500 Causing Latency & Packet Loss
Here are the PingPlotter results with my PC ethernet-connected directly to Arris cable modem (with no other devices connected to it) in bridge mode:
https://imgur.com/NRZhdw8
Here are the res...
Well for a start your base connection is spiking on its own anyway so that is an issue, the XR500 will not be able to prevent that. The reason that its worse on the XR500 is because you're not utilising the QoS feature at all. Recommend setting Anti-Bufferbloat to 'Always' and put the download & upload sliders on 70%.
I did as you said. At first everything was much better. Now I'm getting massive lag spikes and packet loss:
Could using my PC's MAC address as the router's MAC address be causing some sort of issue with my ISP? Should I reset the router, so that it's showing it's own MAC address, and then call my ISP to tell them recognize the router as THE device connected to the Arris cable modem?
- If you connected to the router with that PC and they have the same MAC address maybe that confuses the router. Would factory reset and leave the MAC alone. Don't think you would need to call the ISP, it would usually just take a few days. Alternatively you could give it the MAC address of the router you had previously.