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Forum Discussion
Danmc17
Oct 15, 2019Tutor
Xr500 connected to BT Smarthub settings.
Good morning, I have an xr500 which up until this week I thought was running without issue but currently I'm having ps4 party chat issues. I just put my lan back into the back of my Smarthub and even...
Danmc17
Oct 15, 2019Tutor
I have the WiFi disabled on the Smarthub and placed it into a dmz on its own software. As far as I'm aware the Smarthub can't be run in bridge mode.
Seemed absolutely fine up until this week. (been running for about a month)
Seemed absolutely fine up until this week. (been running for about a month)
plemans
Oct 15, 2019Guru - Experienced User
if you're able to have your router and your ps4 hooked to it, its still running some router functions and could be causing the issue.
For some, a double nat doesn't cause any issues or very minor issues. Others have all kinds of problems like apps not update to even not able to connect at all.
An easy test is to use the smarthub as router (with just wifi disabled) and the xr500 as an access point. If it works fine, then its an issue with the smarthub and how its handling its routing function.
- Netduma-FraserOct 15, 2019NetDuma PartnerThis may have been due to a recent PS4 update. We have updated the cloud to combat this. In the Geo-Filter Map options click 'flush cloud', if you get a took too long message just wait a minute then refresh the page and then it should work correctly with party chat.
- Danmc17Oct 15, 2019TutorThank you, its been spotless tonight! đ