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Forum Discussion
shiden
Apr 30, 2021Aspirant
XR500 Connection drops constantly due DHCP renewal
This is really painful, I think is since I upgraded firmware recently from Netgear. At random times, but most noticiable when I try to play a game like Overwatch. I lose connection to server and I am...
Netduma-Liam
Apr 30, 2021NetDuma Partner
Sorry to hear this! Did you factory reset after installing the beta firmwares? This is often required after installing a new firmware as it clears out any low-level code left over from the previous firmware. Of course, if the latest beta firmware doesn't resolve the issue for you, you can certainly revert back to and older firmware that was working for you. Netgear are actively working on the DHCP issue so you will only need to use the older stable firmware until we are able to release an update that is verified as the fix for the DHCP issue.
- shidenApr 30, 2021Aspirant
Yes, I did factory reset, every time I tested the firmwares. Which is really painful as I have to readd all the devices back to the router.
I will try with an older firmware and see what happens but this problem seems to have been around for a while and not going anywhere.
Thanks
- Netduma-FraserApr 30, 2021NetDuma PartnerDo other devices experience disconnects or is it just this one device? If you disable the Geo-Filter does it happen less?
- shidenApr 30, 2021Aspirant
There are other devices doing the same pattern ranging from computers to android tv, Alexa, etc. But not all the devices do this behavior only a few connected on different things, Wireless, and cable. Geofilter is not added for any device so it should be off.