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Forum Discussion
nytiger73
Oct 28, 2018Star
XR500 Connection Issues
Hello -
I bought an XR500 to replace my R8000 last week. I was tired of some of the issues I was having with the R8000. I had tried a Linksys, but that didn't seem to work out too well. Any...
Netduma-Fraser
Oct 28, 2018NetDuma Partner
My suggestion would be to disable smart connect unfortunately as the drops may be occurring when its automatically switching between 2.4GHz & 5GHz. It will only add an additional WiFi network.
The IP sounds like it's likely getting it from your data plan and when you connect to the WiFi it's favouring the data of WiFi. Does that sound accurate?
The IP sounds like it's likely getting it from your data plan and when you connect to the WiFi it's favouring the data of WiFi. Does that sound accurate?
- XHOLLARXOct 31, 2018Aspirant
I'm having the same issues with mine. Additionally it drops the IP address for my hardwired devices too. Will disabling the smart connect resovle this issue as well?
- Netduma-FraserOct 31, 2018NetDuma PartnerThat wouldnt fix the hardwired devices, I've sent you a PM hollar.
- nytiger73Nov 01, 2018Star
I now seem to be having an issue with my hardwired PC as well out of nowhere. It just drops IP addresses out of nowhere. Initially, I changed ports on the router and it fixed it temporarily, but a short time later it lost the IP address again. It has been fine for days. What can I try to fix this? I've tried resetting my networking within Windows to no avail.
Thank you.