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Forum Discussion
XR500 Connectivity Issues, LAN/WIFI/ Philips Hue - 2.5yrs and still no fix
So I have been waiting for almost 2 and a half years for Netgear and the guys at NetDuma to fix the connectivity issues with this router and despite numerous resets and software updates/betas, the on...
We understand your frustration and we are working hard on new firmware to release to you guys. It's currently going through our testing so rest assured it's getting closer and looking better every day.
We'd be happy to do some troubleshooting on the issue you're having with the IoT devices on your network, just let us know exactly what the problem is and we can look into it with you.
"We'd be happy to do some troubleshooting on the issue you're having" I find this hilarious.. You guys have been troubleshooting this issue with me and so many other people for years with no solution.
So I have recently upgraded to the 2.3.2.134 update and all of the devices that I used to be able to connect to before (via there external IP addresses), I can no longer connect to them. On top of that they keep going on and offline in the device manager tab (all connected via Ethernet). Interestingly enough though, my NAS (which I could not connect to in finder on Mac previously) connects via finder but not via its user Interface from both local and external IPs (which I could do before).
I have read a few issues with this upgrade so I'm going to reset the router to its factory settings and then do a fresh setup with the new update and see if that fixes the issues I'm currently having.