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Forum Discussion
Jayrjose
Jul 17, 2020Follower
XR500 Constant Internet Drop
Hi I have recently bought the XR500 and lately it’s been dropping the internet. All of the lights are on and operation and it tells me I have internet but anything that is connected to it ( both hard ...
Netduma-Fraser
Jul 18, 2020NetDuma Partner
How often is this happening? When it happens can you access the interface? If so go to System Information, what does the connection status say?
lucianls
Jul 18, 2020Tutor
It's a old problem ... you are not the only one ... but they don't bother to fix it. Downgrade your firmware to v 2.3.2.40 and check if you have the same problems.
- Netduma-FraserJul 19, 2020NetDuma PartnerFixes will be coming in the beta, so do sign up if you haven't already. It's also worth mentioning that a user on our forum has encountered a potential fix so give that a try also: https://forum.netduma.com/topic/31686-xr500-internet-dropping-out/?do=findComment&comment=255005