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Forum Discussion
BraveHeart95
May 28, 2019Aspirant
Xr500 Constantly rebooting !
hello i bought Nighthawk XR500 about 9 months ago from newegg the router itself is great , amazing wi-fi range ,qos , geo filter and all other features are great but it is been constantly rebooti...
FURRYe38
May 28, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
BraveHeart95 wrote:hello
i bought Nighthawk XR500 about 9 months ago from newegg the router itself is great , amazing wi-fi range ,qos , geo filter and all other features are great but it is been constantly rebooting for no reason , i tried everything including rollingback on previous updates , change 2.4 and 5 Ghz channels and enable anti buffer bloat but unfortunately nothing seems to work it is keeping to reboot sometimes it doesn't reboot for a week then it would reboot 4 or 5 times in 1 hour
BraveHeart95
May 29, 2019Aspirant
firmware version is V2.3.2.40
ISP modem is huawei hg8040h
- FURRYe38May 30, 2019Guru - Experienced User
Might reset, manual download v32, factory reset and setup from scratch and see.
- BraveHeart95May 30, 2019Aspirant
can you please link me the update and how to install it ?
- FURRYe38May 30, 2019Guru - Experienced User
https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32
Do a reset before applying the FW update, then one after Step 6. "Wait for upgrade progress to complete." Set up from scratch by walking thru the setup wizard with a web browser.