NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BraveHeart95
May 28, 2019Aspirant
Xr500 Constantly rebooting !
hello i bought Nighthawk XR500 about 9 months ago from newegg the router itself is great , amazing wi-fi range ,qos , geo filter and all other features are great but it is been constantly rebooti...
BraveHeart95
May 29, 2019Aspirant
firmware version is V2.3.2.40
ISP modem is huawei hg8040h
FURRYe38
May 30, 2019Guru - Experienced User
Might reset, manual download v32, factory reset and setup from scratch and see.
- BraveHeart95May 30, 2019Aspirant
can you please link me the update and how to install it ?
- FURRYe38May 30, 2019Guru - Experienced User
https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32
Do a reset before applying the FW update, then one after Step 6. "Wait for upgrade progress to complete." Set up from scratch by walking thru the setup wizard with a web browser.
- BraveHeart95Jun 11, 2019AspirantUnfortunately the problem is still happening and i applied for a faulty product for more than THREE times and not a signal response
Worst company ever will never buy a netgear product again