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Forum Discussion
gycuk1
Mar 13, 2019Apprentice
Xr500 Crashing and restarting on firmware V2.3.2.40
HI Guys,
Just woundered if anyone has had issues with the latest Firmware for the XR500 router. It has an up time of between 2hrs-3days then crashes and the router has to reboot Lossing all con...
- Mar 13, 2019
Obviously a bad firmware release. Stay on what works for now
michaelkenward
Mar 13, 2019Guru - Experienced User
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.) Your device is a Nighthawk Pro Gaming Router.
You might get better replies, and find other answers, over in the appropriate section:
Nighthawk Pro Gaming Routers - NETGEAR Communities
That could be particularly important for these routers, because the DumaOS people keep their eye on messages.
- Netduma-FraserMar 13, 2019NetDuma PartnerHi Jon, sorry to hear you're having this issue. Some users have seen this and it's due to consoles being in an instant on/standby mode state. When finished playing could you shut down consoles fully and see if that resolves it please? Teams are working on a fix.
- FURRYe38Mar 13, 2019Guru - Experienced User
He's got game consoles?
Netduma-Fraser wrote:
Hi Jon, sorry to hear you're having this issue. Some users have seen this and it's due to consoles being in an instant on/standby mode state. When finished playing could you shut down consoles fully and see if that resolves it please? Teams are working on a fix.- gycuk1Mar 14, 2019Apprentice
Hi Guys thanks for all you help and tips.
We have quite a large network so if it is the case as pointed out by Microchip8 i will stick with the older firmware and wait for an update. It is a pain to back and forth with the frimwares because doing so deletes the devices names and i have to re-label them.