NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
racersimage
Feb 18, 2018Guide
XR500 Custom VPN?
How can I use my TorGuard VPN configuration on this router? I only see an option for HideMyAss.
BeerMonger
Jun 29, 2018Tutor
So I've been lurking this thread since my purchase of the XR500 back in April. My decision to purchase was based on the information provided by the NetDuma rep which as of 6/28/18 has proved to be FALSE. This pending FW update is nothing more than vaporware at this point and since I'm out of my return window, I'm very unhappy.
As a systems administrator, I'm responsible for the procurement of anywhere between $50-75K per quarter on servers,computers and various network appliances. I will make it a mission to NEVER purchase a NetDuma network appliance within my current/future environments and I will gladly share this information with my industry colleagues as well.
I flat-out refuse to use HMA given the reputation of bending over backwards for local / state / goverment law enforcement. So I've moved back to my faithful Asus AC5300 and the XR500 has been shelved until NetDuma follows through on their promise...but I'm not getting my hopes up...
- Netduma-FraserJun 29, 2018NetDuma PartnerSorry to hear you feel that way but as someone in the industry you must understand there are delays when multiple development teams/SQA teams are working on a project. We're looking into getting beta versions out for people but requires approval from Netgear.
- BeerMongerJul 11, 2018Tutor
I also understand the importance of overpromising on something you have yet to deliver on. If you want to assign blame on Netgear makes no difference to me, but that's not going to help your partnership going forward.
If a beta does exist send it to me, I'll test it, report my findings and sign an NDA if necessary.
- KillhippieJul 11, 2018Prodigy
The hybrid VPN will be ready when its fully cooked, untill then you have to be patient, This constant berating of the Netduma team is not helping anyone. Deadlines slip and if Netgear who are the hardware providers and also have thier own firmware on this router want more testing done then you have to wait, along with the rest of us.