NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 Custom VPN?
How can I use my TorGuard VPN configuration on this router? I only see an option for HideMyAss.
You were not misled, dates slip and developing software/firmware is complicated. Also other issues may become more important to fix first for stability over new functionality which is the same with all products of this kind. Netduma have to squash bugs that may appear with different configurations and setups and work along side Netgears firmwares writers too.
Netgear I imagine have the final say in release dates and since there was an update 3 weeks, ago I would wait a while! Also saying you will leave a horrible review unless you get what you want is not the best way to approach the development team and certainly wont get you what you want any faster. The hybrid VPN will be ready when you see it in the release notes and in your routers settings.
The advertising you've seen has been for a VPN Client which it does have. I understand your frustration and I've contacted Netgear highly suggesting to them that we have a beta version available.
Where does it say you can only use only one VPN service and a horrible one at that???
Im send this back and Im going to leave a wonderful review to boot. You can all choke on this misleading POS router.
Considering All nighthawks use that same 'Horrible' VPN service you could have found out on easily by searching Google for instance, the Hybrid VPN is Netduma's own creation. The limitation is there on all Nighthawks and the XR500 will be the exception to the rule when the hybrid VPN is released. The only person that misled you, is ironically yourself because if you had done any research before the buying the XR500 you would have found all you needed to know. Good luck with your next purchase.