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Forum Discussion
internetbroken
Apr 08, 2019Aspirant
XR500 Daily internet connectivity issues
I purchased my XR500 router a few months ago.
When I first configured my router I immediatly ran into issues with all of my devices. I learned quickly that in order for this router to function ...
FURRYe38
Apr 08, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO and WMM.
- internetbrokenApr 08, 2019Aspirant
This is using Verizon FIOS. There is no typical modem, just a FIOS box mounted the wall.
Channel is set to Auto. ***Is there a reason to change this other than avoiding congestion on a particular channel?
Beamforming and MIMO are already turned on.
I have only a few neighbors, there are not enough routers or devices to cause congestion on any channels.
To be clear this issue I'm experiencing is recent and has only been happening the past two weeks. This issue coincides with the addition of a new network printer. The printer is a Brother MFW-L3770CDW.
My gut tells me this issue is related to DHCP, either how reservations are stored in the router or how devices interact with router. I've seen similar network issues in enterprise environments and they were packet storms caused by bad configuration or old/unmanaged devices.
- FURRYe38Apr 08, 2019Guru - Experienced User
Set a IP address reservation for the printer ON the router or set a static IP address ON the printer thats outside of the routers default IP address pool, i.e. 192.168.1.37.
Setting manual channel help lesson disconnects on wifi. Auto you will loose connect as the router maybe trying to find a better channel to use.
Is the printer wireless or wire connected?- internetbrokenApr 08, 2019Aspirant
I already have configured a reservation for the printer and printer settings are set to use a static IP which is the same as the reservation.
I will try changing the channel from Auto to another setting per your advise and will wait to see if I experience another disconnect.