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Forum Discussion
XR500 DAILY INTERNET DROPS
XR500 FW 2.3.2.130 Hello all this is my 1st post to please bare with me i bought my xr500 (XRM570) and i have been having issues ever since i set it up, internet drops i thought it was my ISP so...
most of my devices i have put in the Address Reservation but will try this, when the internet goes completely down i can not even acsess the routers page
ps. my computer is hard wired
thank you
It is a known issue unfortunately but hopefully by doing that step it will reduce the frequency
- Okay, being a known issue how come net gear didn’t say that, also is there likely to be a fix, I read that it has been an issue in past few updates
Yes it's one that NETGEAR are well aware of and we're also doing all we can to help them troubleshoot it where possible. We're planning to have it resolved for the next firmware update, but it's going to require some endurance testing from us before we know if it's actually fixed.
- Okay is there any beta software available