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Forum Discussion
vhelixr
Mar 24, 2022Aspirant
XR500 dead due to reboot
hi my xr 500 router stopped working after rebooting from routerlogin.net web page, Tried all troubleshooting steps still same error, Solid red light below power symbol, After pressing reset the red ...
vhelixr
Mar 24, 2022Aspirant
Netduma-Fraser plemans after holding reset for 30 sec and releasing it the solid red light goes off completely, I have to push on off button to get solid red light glowing again ,
Netduma-Fraser
Mar 24, 2022NetDuma Partner
Sounds like it could be completely faulty, if TFTP method above doesn't work then I'd recommend contacting Netgear directly: http://support.netgear.com/
- vhelixrMar 24, 2022Aspirant
Netduma-Fraser had a talk to customer service, they have done trouble shooting steps and they say your not in warranty and this device is dead and cannot be repaired.... i am ready to pay out of warranty charges but they are denying completely, device cannot be repaired
- plemansMar 24, 2022Guru - Experienced User
did you try the tftp or nmrpflash?
- vhelixrMar 24, 2022AspirantTried doing tftp it not working, its on block%0 only
- Netduma-FraserMar 24, 2022NetDuma PartnerSorry to hear that and sorry we're not able to give you any suggestions that will work. You could try unplugging the router from power for 24 hours, we've seen that can help in the past bring dead routers back to life