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Forum Discussion
XR500 Device Manager Issue
Hi there, I am experiencing an issue with my XR500 Device Manager. I believe it is only an issue with my desktop computer. It does not show as an online device. It doesn't matter if I'm on wireless o...
Thank you for the reply. If I do the firmware update, will it wipe out all of my settings? I know you said I should do a factory reset but I really don't want to have to do that after every firmware update and need to reconnect all my devices, etc...so will it wipe all of my settings out?
Also, why is the latest firmware version not being automatically pushed out to people?
Still happened to me on .56 firmware. I must have ps4pro on when I reboot router. Then keep it in sleep mode. If I turn it off, it goes offline and never comes back online.
- Could you try downgrading to the .32 version please and see if that resolves the issue? It's something we're aware of that has been introduced in the latest versions but should work on .32.
I would rather not downgrade the firmware version. I always want to be on the latest version because it's the most secure, etc...I can see this has been a known issue for quite some time. Do you happen to known when this will be resolved or if it's even being worked on? Thank you.
We're reporting all commonly occuring problems to NETGEAR. We're always working on bug fixes.
