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Forum Discussion
Brennan73
Oct 24, 2019Aspirant
XR500 Device Manager Issue
Good Afternoon, As I'm sure you're aware, there is a known XR500 device manager issue which causes online devices to show as offline. I know I am able go back to a previous firmware version as a...
Netduma-Fraser
Oct 24, 2019NetDuma Partner
We're not able to make any estimations on firmware release times unfortunately but it will be fixed.
Livingdog
Apr 09, 2020Aspirant
I kn ow this thread is long, but I have just purchased an XR500, installed and configured. Firware
| V2.3.2.56 |
Most of my devices in use and online still show offline. Additionally, this was an upgrade from a Nighthawk AC1900, which although not perfect, did a far better job of identifying (most of the devices shown in the XR500 device manager can not seem to name correctly all of my devices).
1) How or when will this issue of incorrectly classifying devices as offline and
2) Better connected device labeling be fixed?
This is a near premium product, and to have such a flawed application interface is really, inexcusable.
- Netduma-FraserApr 09, 2020NetDuma PartnerThis is something that happened in .56 so will be fixed in the next version. If you do a reboot they should show online/name the devices better.