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Forum Discussion
XR500 device manager not starting
Ok have tried several times to access Device Manager and it errors out says check back , which I do with same results. Also notice that Process Manager, Settings, and Device Manager are not showing...
OK firmware version is V2.3.2.114. Modem is Arris Surfboard SB6183 ours. Factory reset has not been done since last software update. I use Firefox as my only browser. ISP is Spectrum. Device Manager doesn't load at all, all Raaps are set to install at start except Device Manager ,Settings, and Process Manager. Qos shows a screen with Anti BUfferbloat, but doesn't load, times out like Device Manager just sits there with spinning circle. This all on win 7 Ultimate. I am leary about going with 3.0 as I have read many having problems with the update.
The latest firmware is .130 so it is likely that if you upgrade to this version that the issue will be resolved https://kb.netgear.com/000064346/XR500-Firmware-Version-2-3-2-130