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Forum Discussion
XR500 Device not listed
Hi All, I’m in need of some help with my XR500. I connected an iPhone SE that doesn’t have cellular connection, but can use the Wi-Fi and is not showing up in device manager. The iPhone shows tha...
It's probable you have Private Mac Addresses enabled for the WiFi on your phone (it's enabled by default), the router will read this as a different device every time the MAC address changes. I would recommend disabling that, then check the IP the phone has on the phone itself then look through the devices on the Device Manager on the router to find the IP that matches. That will be the device and you can rename it. As you'll have disabled Private Mac Address you shouldn't have the issue again.
I’ve already tried that with no luck. Neither the device, ip or MAC address is listed.
- What is the IP you're seeing on the phone itself? - It's a local IP so perfectly safe to post