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Solved
XR500 devices bounce between offline / online
Has anyone encountered my issue and do they have a resolution or recommendation? I have a couple devices that bounce between offline and online status and I can not get them to remai stable or expla...
- If no data is passing through it will switch to offline, once data is detected it will go online again. No issue, just expected behaviour.
If no data is passing through it will switch to offline, once data is detected it will go online again. No issue, just expected behaviour.
As someone who manages networks for a living this is a TERRIBLE design. If the device is powered on and connected to the network, it should not show as offline. No network monitoring systems reports it this way. If my system at work did this I would be getting notified 24/7 by false alerts. Please FIX this.
Are you seeing this issue your self? Ya agree, nothing connected to the router should show as off line when connected, or even if no data is flowing.
rhettww wrote:
As someone who manages networks for a living this is a TERRIBLE design. If the device is powered on and connected to the network, it should not show as offline. No network monitoring systems reports it this way. If my system at work did this I would be getting notified 24/7 by false alerts. Please FIX this.
I am seeing this issue right now. I have multiple devices offline including devices currently on the internet. As I mentioned in my other post, this might be a problem with the EX7500. All of the devices that show offline including my ArloQ and Ring doorbell are connected to the extender.
Edit: my Freenas server is showing offline and it is connected to the router via a 2nd 8 port switch. It has a hardcoded IP address and it pinging.
FURRYe38 wrote:
Are you seeing this issue your self? Ya agree, nothing connected to the router should show as off line when connected, or even if no data is flowing.
rhettww wrote:
As someone who manages networks for a living this is a TERRIBLE design. If the device is powered on and connected to the network, it should not show as offline. No network monitoring systems reports it this way. If my system at work did this I would be getting notified 24/7 by false alerts. Please FIX this.
Thanks for the feedback - it's very rare for a device to be completely idle (but connected), so we don't ever really hear of this issue. But it appears to have happened here, so we will look to tighten it more in the future.
Also, this is not true that it will show back up as active. I have an ArloQ wifi camera that is showing offline, I can connect to it and watch live video for over 10 minutes and it still is showing offline.
Right now it looks like anything attached to my EX7500 and not directly to the XR500 is showing offline even though I can ping several of them by name and even started a video stream using netflix. Still showing offline. I have updated the firmware on both devices. On the XR500 I have it broadcasting just one SID but the EX7500 I have broadcasting a name for the 2.4 and one for the 5 just to see what I am connecting too. I am still mapping the house for dead spots so I want to see what I am connected too.
