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Solved
XR500 devices bounce between offline / online
Has anyone encountered my issue and do they have a resolution or recommendation? I have a couple devices that bounce between offline and online status and I can not get them to remai stable or expla...
- If no data is passing through it will switch to offline, once data is detected it will go online again. No issue, just expected behaviour.
What do you devices show as if you take out the EX7500 and turn it OFF?
rhettww wrote:
I am seeing this issue right now. I have multiple devices offline including devices currently on the internet. As I mentioned in my other post, this might be a problem with the EX7500. All of the devices that show offline including my ArloQ and Ring doorbell are connected to the extender.
Edit: my Freenas server is showing offline and it is connected to the router via a 2nd 8 port switch. It has a hardcoded IP address and it pinging.
FURRYe38 wrote:
Are you seeing this issue your self? Ya agree, nothing connected to the router should show as off line when connected, or even if no data is flowing.
rhettww wrote:
As someone who manages networks for a living this is a TERRIBLE design. If the device is powered on and connected to the network, it should not show as offline. No network monitoring systems reports it this way. If my system at work did this I would be getting notified 24/7 by false alerts. Please FIX this.
FURRYe38 wrote:
What do you devices show as if you take out the EX7500 and turn it OFF?
rhettww wrote:
I am seeing this issue right now. I have multiple devices offline including devices currently on the internet. As I mentioned in my other post, this might be a problem with the EX7500. All of the devices that show offline including my ArloQ and Ring doorbell are connected to the extender.
Edit: my Freenas server is showing offline and it is connected to the router via a 2nd 8 port switch. It has a hardcoded IP address and it pinging.
FURRYe38 wrote:
Are you seeing this issue your self? Ya agree, nothing connected to the router should show as off line when connected, or even if no data is flowing.
rhettww wrote:
As someone who manages networks for a living this is a TERRIBLE design. If the device is powered on and connected to the network, it should not show as offline. No network monitoring systems reports it this way. If my system at work did this I would be getting notified 24/7 by false alerts. Please FIX this.
I have been able to replicate using my phone that if I connect directly to the router, my phone shows up as active. If I switch to the extender, it immediately goes to an offline status. I left it for several minutes and it stayed offline. I was able to repeat this multiple times to confirm the results. As soon as I reconnect to the router directly it will go back online.