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Forum Discussion
XR500 DHCP issue
I've had this router for 4 months now and it works fine most of the time. Once in a while I'll notice that some LAN devices become unresponsive, when I look into the issue it turns out that they have...
Update it’s been 1 week no issues until late last night no one had internet again. All consoles are on power saving mode. Even the wireless devices didn’t have service this time. Netgear has yet put out a fix for this and claim this is a gaming router unfortunately I will be taking mine back tonight not sure what I’m going to get but I’m not going to reset a router ever x amount of hours to have internet.
Having the exact same issue; massive lag spikes on Xbox and keep losing connection. I think the issue is with IP lease from the DHCP. In CMD when I IP/release then IP/renew it fails to get another IP from DCHP and I have to reset my router; works after that.
Unfortunately there doesn't look like there's a way to set lease duration in the router settings. I will try to disable auto-updates and always-on on my Xbox and see if the issue is resolved and post back here.
- Keep us updated, also set static/reserved IPs in LAN Setup
Im having the same issue, set static ips and still keeps happening, is there anyway to get acess to the beta firmware to see if that solves the issue?
Let us know if this suggestion helps:
Try a manual FW load. You might revert back to intial shipping FW to see if the problem is seen there. Factory reset after manually loading FW and setup from scratch.
Set the Default DHCP IP address pool from 192.168.1.1/.254 to 192.168.1.100 to .200.
Try this. Ensure that your using reserved IP addresses for chosen devices ON the router. Ensure that when using Static IP address ON devices that these IP addresses are outside of the default DHCP IP address pool set on the router.
Katgomeow wrote:
Im having the same issue, set static ips and still keeps happening, is there anyway to get acess to the beta firmware to see if that solves the issue?
- I’m still having this issue is there a fix and yes as before router has newest firmware. I’m to the point I’m looking at new routers
Try a manual FW load. You might revert back to intial shipping FW to see if the problem is seen there. Factory reset after manually loading FW and setup from scratch.
Set the Default DHCP IP address pool from 192.168.1.1/.254 to 192.168.1.100 to .200.
Try this. Ensure that your using reserved IP addresses for chosen devices ON the router. Ensure that when using Static IP address ON devices that these IP addresses are outside of the default DHCP IP address pool set on the router.
COBRA00000 wrote:
I’m still having this issue is there a fix and yes as before router has newest firmware. I’m to the point I’m looking at new routers- Cobra, have you used previous firmware that users confirmed they don't see the issue on?
- Not sure which firmware I had as I exchange the router. I do know I had the most up to date firmware. If there is a beta firmware I did ask how I could get it once before. Anyways I tried 3 routers this weekend I just went with Nighthawk x10 everything seems fine just having issue with one game black ops yes I did port triggering etc. Before I get told go to the nighthawk pag, Thanks for your help couldn’t keep resetting router everyday and not being able to connect to my house when I wasn’t home. Guess time will tell with the nighthawk x10 hope it works I’m at a big lost between the 2 routers now lol
- So you don't have the XR500 anymore? If so sorry to hear that and I hope you'll consider it again in future.
- No I returned the XR500 under protection plan to Best Buy. I bought the Netgear Nighthawk X10. Just can’t play one game right now. All ports open and NAT is open.
- Sorry to hear that, hope you consider it again in future
