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Forum Discussion
kaitech
Aug 20, 2018Aspirant
XR500 DHCP issue
I've had this router for 4 months now and it works fine most of the time. Once in a while I'll notice that some LAN devices become unresponsive, when I look into the issue it turns out that they have...
cFonzy
Feb 07, 2019Aspirant
I'm having the same issue. I just purchased the XR700 and thinking of returning it. Many of my devices will not connect to WiFi. Some say failed to obtain IP address. I've tried everything I can think of with no solution. Could I please try this BETA firmware? Netduma-Fraser
My log is attached file.
FURRYe38
Feb 07, 2019Guru - Experienced User
Try reverting back ot v20 FW. Other 700 users reported having resolved problems with this prior version of FW.
Also do a factory reset after downgrading and setup from scratch.
Also set the DHCP IP address pool to 192.168.1.100 to .200.
cFonzy wrote:
I'm having the same issue. I just purchased the XR700 and thinking of returning it. Many of my devices will not connect to WiFi. Some say failed to obtain IP address. I've tried everything I can think of with no solution. Could I please try this BETA firmware? Netduma-Fraser
My log is attached file.
- Netduma_JackFeb 07, 2019NetDuma Partner
Great suggestions from Furry. I recommend you try all of them.
Also, I assume you haven't set static IP address on these devices? If so, please set them back to dynamic
- soberwulfFeb 07, 2019TutorCan I suggest this may be a hardware related issue. I purchased one of these routers early 2018 and suffered from this issue. After a month or so I returned it to the retailer. I purchased the same model router some months later hoping that a firmware may have fixed the issue. Sure enough I have not experienced the issue since. Yet lots of people on this forum are who are likely using the same firmware as me. I have not set up my network any differently to previous. By no means is this a solid test but worth considering
- Netduma-FraserFeb 07, 2019NetDuma PartnerWe definitely haven't ruled that out, if we're unable to reproduce a next step would be to test manually in house one of the routers with the issue