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Forum Discussion
kaitech
Aug 20, 2018Aspirant
XR500 DHCP issue
I've had this router for 4 months now and it works fine most of the time. Once in a while I'll notice that some LAN devices become unresponsive, when I look into the issue it turns out that they have...
GooniesNvrSayDi
Nov 26, 2019Apprentice
Firmware version 2.3.2.40 and 2.3.2.32 were tried and yielded the same results. Only 2.3.2.22 and earlier work. I have fiber internet and the ONT is Adtran 401 micro(the one without voice). Factory resets have been applied with various FW versions to no avail.
FURRYe38
Nov 26, 2019Guru - Experienced User
Is this your ONT?
https://portal.adtran.com/web/page/portal/Adtran/product/1287786G1
I see it's been discontinued and replaced with a new model. Maybe soemthing to try though not sure if this would effect what your seeing. Anthing is possible.
I would try NG support and ask for help on this. I would send them your debug logs for review. Maybe they can find where the problem is happening in later version of FW. Make not of earlier version is working. Ask about an RMA to see if a new router does the same thing or not.
GooniesNvrSayDi wrote:Firmware version 2.3.2.40 and 2.3.2.32 were tried and yielded the same results. Only 2.3.2.22 and earlier work. I have fiber internet and the ONT is Adtran 401 micro(the one without voice). Factory resets have been applied with various FW versions to no avail.