NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 DHCP issue
I've had this router for 4 months now and it works fine most of the time. Once in a while I'll notice that some LAN devices become unresponsive, when I look into the issue it turns out that they have...
I have been plagued with this DHCP disconnect issue for what seems like a year now. All of my LAN devices disconnect once a day, every day. It always happens when I am gaming, which results in a massive lag spike/disconnect. I am praying that a fix comes soon. I just want the equipment to work as it should and not have to set static IP's for every device and downgrade to unsecure firmware. I have lost a lot of faith in Netgear as a company because of their slow response to this massive issue affecting many people, on a premium product at that. Signed up for the beta, hopefully it works! I have combed through about 50 different threads and forums and seen all of the trouble that this issue has caused for so many, thanks to all those who have offered support/advice throughout.
I'm on my second xr700 and was having the same issue, I couldn't run the router on any FW except the OG FW it came with. after getting the new xr700 and having the exact same problem I thought there could be something else causing this so I logged into my modem [NG CM1000] and in the logs there was some problems in the logs. I also noticed the FW was not the latest on the netgear cm1000 so I call my isp and they said netgear had to fill out a FW update request form and send it in and they never did, I contacted netgear and they said they did request the FW update. so basicly I had a third party router that was stuck on old FW. I got a modem from my isp and now I can run any FW's on it without the disconnects. so was the cm1000 causing the disconnects, I dont know but it seems that way.