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kaitech's avatar
kaitech
Aspirant
Aug 20, 2018

XR500 DHCP issue

I've had this router for 4 months now and it works fine most of the time. Once in a while I'll notice that some LAN devices become unresponsive, when I look into the issue it turns out that they have IPs issued by my ISP's DHCP servers. Rebooting the router solves the problem. My WAN connection utilizes DHCP, but I can't figure out why local devices within the NAT would be getting IPs from an external DHCP rather than from the router all of a sudden. 

 

Anyone else run into a similar problem?

207 Replies

  • Running XR500 v2.3.2.66;

    Been using the router for 2+ years without major problem until yesterday;

    1 LAN connection to router with N WiFi connections;

    LAN connection randomly dropped off around every 5 mins and reconnect after 1 min, not noticing issue with WiFi devices while LAN PC is dropped off;

    Notice the "[DumaOS] Error parsing line in ARP table" for 00:01:5c:64:ae:46;

    While my PC's mac addr is d8:cb:8a:57:21:ac, I cannot identify the mac addr 00:01:5c:64:ae:46, it's not the router's mac addr nor the modem's and obviously not any one of the on/offline device under Device Manager -> Network Map.

     

    Note: no setting has changed other than the always-on auto-firmware update which might have updated firmware a week or two ago.

    p.s. I honestly don't want to load debug firmware and try more, typing this reply already spent too much of my time... good luck.

    [DumaOS] DHCP lease change., Monday, January 11, 2021 03:00:03
    [DumaOS] DHCP new event., Monday, January 11, 2021 03:00:03
    [DHCP IP: 192.168.1.2] to MAC address d8:cb:8a:57:21:ac, Monday, January 11, 2021 03:00:03
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:59:51
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:59:35
    [DumaOS] DHCP lease change., Monday, January 11, 2021 02:46:45
    [DumaOS] DHCP new event., Monday, January 11, 2021 02:46:45
    [DHCP IP: 192.168.1.2] to MAC address d8:cb:8a:57:21:ac, Monday, January 11, 2021 02:46:45
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:46:12
    [DumaOS] DHCP lease change., Monday, January 11, 2021 02:46:09
    [DumaOS] DHCP new event., Monday, January 11, 2021 02:46:09
    [DHCP IP: 192.168.1.2] to MAC address d8:cb:8a:57:21:ac, Monday, January 11, 2021 02:46:09
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:46:08
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:46:03
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:45:47
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:45:44
    [DumaOS] DHCP lease change., Monday, January 11, 2021 02:44:55
    [DumaOS] DHCP new event., Monday, January 11, 2021 02:44:55
    [DHCP IP: 192.168.1.6] to MAC address 40:d2:8a:8b:a7:e4, Monday, January 11, 2021 02:44:55
    [admin login] from source 192.168.1.2, Monday, January 11, 2021 02:44:44
    [DumaOS] DHCP lease change., Monday, January 11, 2021 02:42:06
    [DumaOS] DHCP new event., Monday, January 11, 2021 02:42:06
    [DHCP IP: 192.168.1.2] to MAC address d8:cb:8a:57:21:ac, Monday, January 11, 2021 02:42:06
    [DumaOS] Error parsing line in ARP table: 'fe80::79e2:676f:7459:3391 dev br0 lladdr d8:cb:8a:57:21:ac STALE', Monday, January 11, 2021 02:41:43
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:41:43
    [DumaOS] DHCP lease change., Monday, January 11, 2021 02:41:37
    [DumaOS] DHCP new event., Monday, January 11, 2021 02:41:37
    [DHCP IP: 192.168.1.2] to MAC address d8:cb:8a:57:21:ac, Monday, January 11, 2021 02:41:37
    [DumaOS] Error parsing line in ARP table: 'fe80::79e2:676f:7459:3391 dev br0 lladdr d8:cb:8a:57:21:ac STALE', Monday, January 11, 2021 02:41:13
    [DumaOS] Error parsing line in ARP table: 'fe80::201:5cff:fe64:ae46 dev brwan lladdr 00:01:5c:64:ae:46 router STALE', Monday, January 11, 2021 02:41:13
    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      JediZavv that MAC address belongs to Arris so I assume that is the make of your modem. It might be that your public IP address renewed and it took the router a little while to reconnect properly. Have you encountered the issue again since then?