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Forum Discussion
sno
Dec 24, 2020Guide
XR500 DHCP Lease renewal causes connection drop
Hello, my lease renews every 24 hours, at which time I lose connection for about 30 seconds even though my ip never changes. Is there a resolution for this issue? My other Nighthawk R7000 router do...
- Jan 08, 2021
Reporting back as I said I would, downgrading to firmware version 2.3.2.22 fixed my DHCP lease renewal connection drop issue for anyone that's having the same issue I recommend trying this.
Cheers
sno
Dec 24, 2020Guide
The connection drop problem is with the WAN, not the LAN. The drop happens when the dhcp lease renews with my ISP. I still have connections with my NAS via LAN when this happens so it's a WAN issue.
My ISP doesn't allow me to set a static ip on the WAN without paying for a business line.
Plus, setting a static IP isn't a fix, It's a workaround. I shouldn't have to do that. Dropping the connection everytime the WAN lease is renewed is ludicrous.
Thanks for the link to that thread, I'll try to provide some logs. I've searched the forums and see threads going back two years for this problem. They are just now trying to address this major issue? /rolls eyes
Jordan
Netduma-Fraser
Dec 25, 2020NetDuma Partner
If you're not using a pure modem but it is a modem/router then on the interface for that you can give the XR a static IP which would resolve the issue and you don't need to pay anything. I've been pushing for the issue to be resolved so I'm hopeful if they get some useful information they can get it sorted sooner.
- snoDec 25, 2020Guide
It's a pure modem, I don't have the option to do that.
I could go to walmart and buy a $30 router, set a static ip to this piece of **bleep** $300 dollar router so it can function.
- Netduma-FraserDec 25, 2020NetDuma PartnerThat's entirely up to you, it should help but I can't guarantee it. They are looking into it so I'm hopeful in the new year they'll be able to deploy a fix at some point provided they have enough data.
- snoDec 31, 2020Guide
I read on another thread that everything below firmware 2.3.2.22 doesn't have this issue so giving 2.3.2.22 a try now, it's been three days and haven't had any connection drops when the dhcp lease is renewed. I'll report back after week if it resolved the problem. This is still not a fix though, I'm running older firmware that doesn't have vulnerability fixes.