xr500 Disappointing All Around

"The Geo-Filter is not active until you add a device to it and when a device has been added you can disable the Filtering functionality or delete it and the device will no longer be restricted." 

I can record a video showing you when the geofilter RAPP crashes it blocks anything more than 2500km away, I understand that it should only work when a device is added. When the app is running it will work correctly, as soon as it crashes this then for whatever reason stops outside connects more than 2500km away give or take.

"Disable Smart Connect for WiFi and connect to the 5GHz manually - you may have a lot of WiFi networks in your area so using a WiFi analyzer and finding the least congested channel can help."

As for this I have done all that, I live in a house, with not much wifi around, and the channels i do have selected are clear. I suggest this solution to people in appartment buildings or row houses. But this does not pertain to my problems.

"In System Information in the Rapp panel options change the retries to 5 and then reboot and Rapps shouldn't crash as much. Yes it is very much marketed towards the client side experience for gaming."

I have done this and changed this multiple times to really no change. Even with it marketed towards "End Clients"  the price you are charging for it is outrageous. 

UniFi Dream Machine <--- This is around the same price and MUCH more functionality.. And It can handle everything you throw at it. Honestly I feel ripped off, I feel like i paid for somthing that looks cool. Thats really it. I downgraded.  Not a good feeling after spending around $500 I have had this router over a year now, I think i have givin it a pretty fair go. Would really like my money back.

You should price your product accordingly and whith products like this its a matter of time before people start figuring this out.

" It sounds like you may not have the Geo-Filter set up correctly, by selecting the closest possible servers that will give you the best ping possible and then utilize that with QoS to keep it stable."

Yea i understand how it works and I have set it up corrcetly with it causing me way more issues than it should.  I still think the appility to disable apps is important. That way the user can free up recourses that could go towards features they are actaully using. 

The fact that the geo filter DOES effect What you can see, and who can see you when the app crashes is a major flaw and should be addressed.  Hope my intput can help you make better decisions and maybe think about the people purchasing your prodcut. As a long time and up until now satisfied user of netgear products I would hope you take this post seriously.