NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ulcerz
Jan 29, 2019Guide
XR500 disconnect issuse
Since I have purchased my XR500 it disconnects between 5-20 times daily on both wi-fi and ethernet connections. From reading the forums and dealing with Netgear's terrible customer service this sound...
ulcerz
Jan 30, 2019Guide
I have been home for about an hour and have restarted the wired devices that I reserved ip's for and restarted the router as soon as I walked into my house. I have already disconnected once about 6 minutes ago. I have had my isp out to my house once already and they said everything looked good on their end. Just really not sure where to go from here.
Netduma-Fraser
Jan 30, 2019NetDuma Partner
Did you set a static IP for the WAN as well?
- ulcerzJan 30, 2019Guide
Is it under internet setup, under internet ip address? If so I just switched it to static and reset all devices and the router and will see how it goes
- Netduma-FraserJan 30, 2019NetDuma PartnerYes that's exactly right, okay keep us updated!
- ulcerzJan 30, 2019Guide
Still disconnecting all wired and wireless devices with the same DHCP new event/DHCP lease change message in the logs whenever it disconnects.