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Solved
XR500 disconnected every morning
I just got the XR500 6 days ago and so far each morning I goto my wired desktop and its disconnected. I can't access the UI of the router or the internet. A quick power button off/on, then some wait...
Currently, I believe setting QoS to always has stopped it from causing disconnects. I have another issue but will post in a new thread.
I just did a factory reset. I will monitor overnight and let you know. I will test all devices before rebooting if it happens again.
Thanks,
-G
Hi Gioretech,
Thank you for the response!
Please keep us updated. :]
- Jason N
Since the default reset I have not had any issues. One thing I noticed during the reset was I had named my WIFI the same as the old router and a lot of devices were getting denied due to wrong password. Not sure if this caused the router to freak out over night but during the re-setup I changed the name.
-G
I spoke to soon. Woke up this morning and all WIFI and hard wired connections had no internet. I was able to access the interface this time, and all I did was press "test" on the internet setup settings page, then everything came back up.
Sorry I didn't capture logs before pressing test and now I don't know how to get past logs.
It's possible the Ethernet cable between your Modem and the XR500 is faulty. Have you tried another?
Could we also learn a little more about your setup, such as which modem you're using and how everything is connected? Do you use PPPoE on your connection?