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Forum Discussion
JonSnowKnowsNad
Dec 15, 2019Apprentice
XR500 does firmware update make your internet go offline
i had no internet today and i was wondering if it was because of a firmware update? i just powerered my router off and on and internet came back.
Netduma-Fraser
Dec 15, 2019NetDuma Partner
If there was an update it would have made you go offline briefly. There is no version beyond .56 but if you were lower than this and auto upgrade was enabled then it is possible it auto upgraded and kicked you off.
- JonSnowKnowsNadDec 15, 2019Apprentice
how come the logs don't let you go that far back like 12 hrs or so because i got hit offline, but i couldn't see if it was a ddos attack in my logs
- Netduma-FraserDec 15, 2019NetDuma PartnerThey should go back about 24 hours but if you've rebooted or factory reset then they will be lost, did that occur?
- JonSnowKnowsNadDec 15, 2019Apprentice
i rebooted yeah