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Forum Discussion
JonSnowKnowsNad
Dec 15, 2019Apprentice
XR500 does firmware update make your internet go offline
i had no internet today and i was wondering if it was because of a firmware update? i just powerered my router off and on and internet came back.
JonSnowKnowsNad
Dec 15, 2019Apprentice
i rebooted yeah
Netduma-Fraser
Dec 15, 2019NetDuma Partner
Okay that will be why then, if you don't do that then the logs should be available for 24 hours at least.
- JonSnowKnowsNadDec 15, 2019Apprentice
how would i access the logs w/o rebooting because my internet wasn't working until i rebooted and i couldnt access the logs.
- Netduma_AlexDec 16, 2019NetDuma Partner
That right there is a good question...
Try going to this address and accessing the logs from here: http://routerlogin.net/adv_index.htm
It's possible that DumaOS has crashed but the Netgear interface hasn't.