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Forum Discussion
november2087
Dec 28, 2021Aspirant
XR500 does not recognize Sonos Boost on LAN.
Hi, My Sonos Boost connected to XR500 through LAN. It showed up for a brief moment in DumaOS 3.0 and then it show the Sonos Boost is offline. Everytime I reboot the Router, the Sonos Boost showed up...
plemans
Dec 29, 2021Guru - Experienced User
What modem/gateway is the xr500 connected to?
What other sonos devices do you have?
How are they connected in the system? Some wired? some wireless?
november2087
Dec 29, 2021Aspirant
Hi Plemans,
The modem it is connecting to is NBN proprietary modem for Australian Broadband Network. There is no brand on it.
I have Sonos Arc + Sub and 2x Sonos Five as surround and all of them are connected wirelessly.
I tried to connect the Arc via Ethernet to see it would work and it didn’t connect. This is odd. It is working over wireless but not working wired.
I bought the Sonos Boost because after the latest firmware update, I experienced alot of delay and drop out during playback. I thought maybe I have too may devices on the wireless network so the Sonos Boost would help by creating it own wireless network.
The modem it is connecting to is NBN proprietary modem for Australian Broadband Network. There is no brand on it.
I have Sonos Arc + Sub and 2x Sonos Five as surround and all of them are connected wirelessly.
I tried to connect the Arc via Ethernet to see it would work and it didn’t connect. This is odd. It is working over wireless but not working wired.
I bought the Sonos Boost because after the latest firmware update, I experienced alot of delay and drop out during playback. I thought maybe I have too may devices on the wireless network so the Sonos Boost would help by creating it own wireless network.
- plemansDec 29, 2021Guru - Experienced User
there should still be a model number on the modem/gateway.
Sonos don't play nicely when double-natted
- november2087Dec 29, 2021AspirantYou are right. Its call NetcommWireless. model No: NDD-0300.