NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 double NAT on xbox one x
Hey all, first post needing some help. My girlfriend got me an XR500 for Christmas and I immediately set it up. I called the ISP and had them switch their modem/router to bridge mode. The connection ...
You definitely shouldn't have double NAT if the ISP hub is in bridge mode, do you have access to the ISP hub interface generally? If so I would get them to switch back to router mode or if you can and then put the XR WAN IP (found in System Information) into the hub DMZ instead. First in WAN Settings change NAT to Open as that may be a simpler solution.
- I do not have access to the ISP hub interface. I had to call them to get them to switch it to bridge mode. I called them again today and made them check that it was set up properly in bridge mode and they said that it was. I will check the WAN settings and see what I can find
- Okay try that option first and let us know how you get on!
I changed NAT filtering to open. Looks like that may have worked. Do I need to setup the VPN to protect my network?