NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Coyotexbl
Feb 29, 2020Follower
XR500 dropping connection
Have had xr500 for about 3 months with no issues, all of a sudden it will drop connection to all devices for about a minute before reconnecting. Have also had issue with incredibly low speeds, sub 10 ...
Netduma-Fraser
Mar 02, 2020NetDuma Partner
How often will it drop the connection like this? Are you using QoS at all? That indicates the router itself is losing connection to modem and not just the devices. Are you using PPPoE at all? Replace the ethernet cable connecting the router to the modem please and see if that helps, it may have degraded.