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Forum Discussion
XR500 dropping internet connections
Router drops internet randomly, 1-3 times a day, both wired and WIFI connections. WAN - Xfinity XR500 firmware v2.3.2.66 Of note, one wireless PC shows these type events when this happens: WLA...
What xfinity modem do you have?
Whenever you're having both wired and wireless devices drop, you need to ensure it isn't a modem issue.
I usually recommend direct connecting a pc to the modem and using it for a period of time. If the connection is dropping several times a day, use it for a day and watch to see if it drops. If it does, its a modem issue. Still can be even if it doesn't drop but thats an easy check.
I'd start there to ensure the modem is stable.