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Forum Discussion
XR500 dropping internet
Hello, earlier today my internet dropped. I rebooted my router and modem which fixed the problem for a few hours. Internet dropped again but I get access if I hook up directly to my modem so my router...
Firmware on the router?
What modem are you connected to?
I’m running the latest firmware, at least that’s what the router says when I do a search. I’m at work now and can’t check the version. My modem is an Arris SB6141. I did a factory reset last night and that fixed it but I feel like that might be a bandaid fix. From what I can see in older posts, this has been an issue with past firmwares and should have been resolved.