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Forum Discussion
XR500 Dropping Internet
Model: Nighthawk XR500 Firmware: 2.3.2.66 My nighthawk xr500 is randomly dropping internet connection for 10-15 seconds at a time. Not a huge computer whiz, and not sure where to start. Have alr...
How often are you seeing this issue occur? Is it just on wired or wireless devices or both?
I am seeing this every day 4 or 5 times a day. It's completely getting out of hand. Even with it plugged into a wall and not a power strip, and even with the 3.0 beta.
Edit: With everyone relying on internet for work or go to school the product is not reliable at all and I'm more than likely going to switch to something different. I don't believe a product should have this many issues, which were persistant even before this last update.- Totally understand that. What is your exact physical setup? i.e. what is the XR connected to? In Settings > Monitoring > Connection Status, what does lease obtained/expired say?
Fraser, for this information, would my setting be on my nighthawk app? Because I am able to get onto my app, but not able to get on through the IP Address, saying my username is incorrect and not sure what it is.
A few times a day, and on wireless systems (phones and xbox)