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Forum Discussion
XR500 dropping internet
My router a few years old now and no problems flawless and as of late my xr500 just drops internet to everything wireless and wired I've updated the firmware I've done the hard reset I've looked at ot...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
- Firmware v2.3.2.134 and I'm using a Netgear modem like I said nothing was wrong with the router till a few weeks ago and I just did the factory reset and setup from scratch had another drop in internet and after that I set DHCP servers starting from .50 and assigned my main devices to .2 to .49 I'm still waiting to see if it will drop now after all that
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- The modem I'm using is a Netgear cm700