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Forum Discussion
XR500 Drops Internet DHCP Lease Info
Hey All, I spent awhile troubleshooting internet dropping for all of my devices and wanted to share the solution in case someone else comes across it. The internet would drop for a minute or two...
Your ISP modem already has a router built in. Depending upon the mode you have the XR router in, if router mode, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.