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Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Constant internet drops. I even upgraded my modem to a new Motorolla. Issues before and after.
I have spent many, many hours on the phone with support, both Comcast & extensively with Netgear.
Comcast assures me that the signal is good (up to 150Mbp) and consistant ping, etc.
Random router drops (wired & wireless) continue with no obvious pattern. Only fix is to reboot both modem & router.
Extremely frustrating. Very disappointed in RX500.
- Sent you a PM with a firmware
Is this a new firmware? Support walked me through a firmware update (and many other things) 2 days ago.
- Its a slightly older firmware with a potential fix in. Fix will go into next release i believe
