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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
imccaul
Jul 23, 2018Aspirant
Can you send me the firmware as well.
mnjk
Jul 25, 2018Guide
Fraser, Can you please send me the firmware. I have an xbox one but it is not the only device with the interent drop issue.
- Netduma-FraserJul 25, 2018NetDuma PartnerSent you a PM
- Clintb12Jul 25, 2018GuideInstalled the firmware from Fraser on Sunday. Running great since then, thank you! Was going offline once a day requiring router reboot.
- mnjkJul 26, 2018Guide
How did you install the software? I downloaded the .img file to my mac. When I tried to run it I got the message "The following disk image couldn't be opened."