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XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Sent you a PM
I have the same problem my xr500 keep dropping my internet connection and I install the latest firmware do you have a new firmware
that will solve this problem I do not want to loose my faith in Netgear product I had the Costco netgear 7900 and had reboot it evey 48 hours i return it and got the xr500 . I saw the review on this routers and thought it would solve my problem I do not play games but video stream and smart home on my network.
Antonio
- Sent you a PM, hopefully it will resolve your issue.
I didnt have IPv6 turned and netgear was not able to troubleshoot that. Very frustrating. Go to settings then advanced settings then IPv6. Set it to autodetect.