NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
As I stated yesterday, I was up and running for over a week without any issues. I plugged my xbox one is last night, I watched a program from Plex off of the Xbox One. When I got off of work today, I have no internet and needed to restart my router. I have unplugged my Xbox one again.
Firmware: V2.2.1.10-DBG-XR356-180522a
Radiax - there's a newer version of the beta firmware. I will send this to you now via PM.
Thanks! I will give the new one a try.
I've been running the beta firmware for a few weeks now, and all had been fine until yesterday. Had internet stop responding on all devices, despite the modem being fine.
Reboot of XR500 and EX8000 were required to restore internet connection.
Wouldn't mind trying the newer version too, thanks :-)
- Sent you a PM.
