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Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
I PM'd you with a firmware to try
I still loosing internet to devices never had a problem with my Asus 1900. I replace XR500 with the Asus and no more drops I just wanted to get a better router I 40 devices on 150/150 fios. Internet
I see some problem with Netgear before they promise the world and babysit a rounter
I see some problem with Netgear before they promise the world and babysit a rounter
- Are you on the firmware that fixes the drops? I can send you the firmware if not.
Hate to say it, but i'm starting to experience these drops as well.
Retired_Member - I've just PM'd you the firmware to try. Hopefully this fixes your drops.
Still having a strange issue. When the router is rebooted it will not be able to get a DHCP address from the ISP with it's default MAC address. If I rerun the setup wizard, it will automatically swich to my computers MAC address and the internet will start working but will cap out at 60Mbps instead of 200. If I call the ISP and have them do a reset on their end and then reset the router to it's default MAC instead of the computer MAC it'll work until I need to restart.
Don't know what's going on but it's pretty frustrating, having to call the ISP every time I restart the router just to get the thing to grab an address on it's default MAC address.
Rushal - that's really strange. By reboot, do you mean a power on and off or a factory reset?
If you haven't tried a factory reset yet it might be worth doing as this usually fixes the strangest issues!