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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Radiax
Aug 18, 2018Tutor
Installed the newer firmware. It was chugging along good. I hooked up my xbox one last night, and watched a 4k movie. (xbox received updates when I plugged it back in.) This morning I went to my computer(hard wired), and no internet. I unplugged the Xbox and rebooted the modem.
Firmware: V2.3.26
Netduma_Jack
Aug 18, 2018NetDuma Partner
Radiax - thanks for the update. Leave the Xbox fully powered off when you’re not using it and see if this fixes your issue. Would be useful to know if so.