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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
tonirigatoni7
Aug 20, 2018Tutor
So the firmware you provided worked for 5 days, then last night the router lost all internet for about a minute, then it booted back up. Any suggestions is appreciated.
Danny80916
Aug 21, 2018Luminary
I gave in and called my isp I guess all my problems are because of my isp they said they could see my Internet shorting in and out on there end.