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Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
We are having a similar issue, where we will be watching our smart TV and all of a sudden the internet connection fails. We check our phones or computers when this happens and they are still connected just fine. After a few minutes, the TV can find the network again and will reconnect. Before you say it is the TV... we bought a new TV, a different brand, to replace the one this happened on and it is happening on the new TV also. The TV is less than 20 feet from the modem/router and is almost in direct line of sight. It has also happened on husband's xbox1 but only once or twice. It happens to the TV several times every day. It's frustrating. Help!