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XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
So it did an automatic restart? That's a different issue. Could be DHCP Lease Renewal, have you had it again since then?
i get DHCP Lease Renewal multiple times per hour and i lose internet connection all the time whats up with this router not worth the money ...
- @soupie, that could be to do with the WiFi. Disable Smart Connect and connect the TV to one of the individual bands instead.
I will also send you and iTatze and PM with firmware to try.i have the newest Firmware 2.3.2.26 but it didnt change anything for me i will send the router back sad but i dont wanna deal with this anylonger
- Sorry to hear that, I'd suggest you factory reset first to ensure no legacy issues from the previous firmware and monitor it a bit longer before deciding to return.
"Disable smart connect and connect the tv to one of the individual bands instead" Deer in the headlights look here... I'm a walk-me-through-these-steps type of person. Not real techy here. Not afraid to say that sentence makes very little sense to me and I don't know where to begin following those directions.
type in 192.168.1.1 or routerlogin.com i think left side settings click it then under setup wireless unclick the top box that says smart connect then apply. Then go to your tv scan for a wifi network and you should have two that have simliar names one might be say americanEagle then other americanEagle-5g use the 5g band if you can . If its a sony tv and you cant steam content its probably your isp I been going back and forth with sony for like a month trying to get mine to stream 4k I gave in and called my isp they admitted they could see a problem and need to look into it.